Terms of Use
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These terms apply when you use the PolicyPass app and this website. By using them you agree to these terms.
What PolicyPass is
PolicyPass is an independent study app for the Texas General Lines – Life, Accident and Health exam and the Texas Life Agent exam. It offers a study plan, flash cards, practice questions and mock exams.
It is study material, not legal advice. It is not a TDI-approved pre-licensing course and does not grant education hours. It is not affiliated with, endorsed by, or sponsored by the Texas Department of Insurance (TDI) or Pearson VUE. See the full notices.
No guarantee of results
We work hard to make the content accurate, and we cite each source with its effective date. Laws, rules and the exam itself change, and mistakes happen. We cannot guarantee that you will pass the exam, and no score in the app predicts your result. For official requirements, check TDI and the Pearson VUE candidate handbook.
Free version and subscriptions
PolicyPass is free to start. Some features, such as full mock exams and the full question bank, need a paid subscription (“Pro”).
- Subscriptions are sold and billed by Apple (App Store) or Google (Google Play), in your store’s currency. The price you see in the app is the price the store charges.
- Subscriptions renew automatically at the end of each period until you cancel. Cancel at least 24 hours before the period ends to avoid the next charge. Cancelling stops future renewals; you keep access until the end of the period you paid for.
- Manage or cancel in your store account settings (see Support). Deleting the app does not cancel a subscription.
- Refunds are handled by Apple or Google under their own policies.
- We may change prices or what each plan includes. A change never applies to a period you have already paid for.
Your license and acceptable use
We give you a personal, non-transferable license to use the app for your own study. You agree not to:
- copy, resell, publish or redistribute the questions, explanations or other content;
- scrape the app, the servers or the content packs, or try to bypass the subscription;
- reverse engineer the app, except where the law allows it;
- use the app for anything unlawful or to interfere with the service.
Content and sources
The statutes and rules the questions refer to are public, and each question links to its official source. Our explanations, questions, cards, design and software belong to PolicyPass and are protected by copyright. Exam names and the names TDI and Pearson VUE belong to their owners and are used only to describe what the app helps you prepare for.
If you find an error, use the report button in the app or write to us. Reports help us correct content.
Apple and Google
If you download the app from the App Store, Apple’s standard Licensed Application End User License Agreement applies as a minimum, and Apple is not responsible for the app, its support or any claim about it. The same goes for Google Play and Google. These terms are between you and PolicyPass.
Disclaimer of warranties
The app and website are provided “as is” and “as available”, without warranties of any kind, to the extent the law allows. We do not promise that the service will be uninterrupted or error-free.
Limit of liability
To the extent the law allows, PolicyPass is not liable for indirect, incidental or consequential damages, or for lost opportunities such as an exam fee, a license delay or lost income. Our total liability for any claim is limited to the amount you paid us for the app in the 12 months before the claim. Some places do not allow these limits, so they may not apply to you.
Changes to these terms
We may update these terms. We will change the date at the top and, if the change is significant, tell you in the app. Using the app after a change means you accept it.
Contact
Questions about these terms: support@policypass.app.